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User research plans for ES website
The Ergonomics Society is about to embark on a redesign of its website, and ealier this month I posted out the initial user segmentation model, along with the draft user profiles and the prioritised...
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Card Sorting using the Delphi method
A short while ago I undertook a card sorting exercise for a major eCommerce retailer, involving some 200+ items in their product catalogue. Now, there’s been a lot written about card sorting recently,...
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